1.

Disability Services Commissioner - Complaints & Feedback 

https://www.odsc.vic.gov.au

N.D.I.S Commission Complaints Management 

https://www.ndiscommission.gov.au/providers/provider-responsibilities/complaints-management

3.

Restrictive Interventions

https://providers.dhhs.vic.gov.au/riset-tool-monitor-and-reduce-restrictive-interventions

5.

Code of Conduct - N.D.I.S

​https://www.ndiscommission.gov.au/providers/provider-responsibilities/ndis-code-conduct

6.

Worker Screening

​https://www.ndiscommission.gov.au/providers/support-for-providers/worker-screening

8.

NDIS Code of Conduct for workers

https://www.ndiscommission.gov.au/providers/provider-responsibilities/ndis-code-conduct

2.

Commission for Children & Young People

​https://ccyp.vic.gov.au/child-safety/being-a-child-safe-organisation/

4.

Confidentiality/ Privacy Policy

The Psychotherapy & Counselling Federation of Australia P.A.C.F.A

Ethics:
https://www.pacfa.org.au/wp-content/uploads/2017/11/PACFA-Code-of-Ethics-2017.pdf

Informed Consent

https://www.pacfa.org.au/wp-content/uploads/2018/03/Confidentiality-and-informed-consent-in-counselling-and-psychotherapy-a-systematic-review.pdf

Privacy Act 1988 - N.D.I.S Commission

https://www.ndiscommission.gov.au/privacy

7.

Incident management and reportable incidents

​https://www.ndiscommission.gov.au/providers/provider-responsibilities/incident-management-and-reportable-incidents

9.

Provider responsibilities / Behaviour support
(NDIS Providers) 
https://www.ndiscommission.gov.au/providers/provider-responsibilities/behaviour-support